Best Buy ’s return policy for mobile devices is strict compared to its general return policy, focusing on a short return window and specific restocking fees for "activatable" devices (cell phones, cellular tablets, wearables, and hotspots).
If you return a phone that was activated on a contract, you are responsible for contacting the carrier (e.g., AT&T, Verizon) to cancel the service to avoid continuing charges. best buy mobile return policy
//www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014">Best Buy Mobile Return Policy as of early 2026 : 1. Key Return Policies for Phones (2026) Best Buy ’s return policy for mobile devices