Best Buy's TV mounting service, primarily handled by the , is generally well-regarded for its technical execution but receives mixed feedback regarding its scheduling and administrative processes. Service Overview & Ratings
: Some reviewers were surprised by additional fees for mounting over fireplaces (often a $99+ premium ) or the high cost of HDMI cables sold from the service van. Helpful Customer Perspectives
If you are purchasing your own mount to be installed by the Geek Squad, these models are frequently reviewed at Best Buy : Go to product viewer dialog for this item. SANUS Elite Advanced Tilt 4D TV Wall Mount
Reviewers frequently highlight specific strengths and weaknesses:
: This is the most cited pain point. Customers report issues with "no-show" appointments, wide 4-hour windows that are sometimes missed, and a disconnect between the TV delivery date and the installation date.
The service is divided by TV size, with overall recommendation rates often exceeding for newer verified purchases.
“Scheduling was a nightmare... I received a call at 4:15pm... stating they were behind schedule and would not be able to get there that day.” Best Buy Popular Mounting Hardware
: Boasts a 92% recommendation rate across over 33,000 reviews. General Add-On Mounting : Holds a 94% recommendation rate .
