The process is primarily handled online through the dedicated Bose Trade-In portal .
: Products purchased through this program are considered final sale and cannot be returned or exchanged for a refund. bose buy back
: Customers enter their product's serial number (found on the device, packaging, or the Bose app) to see available offers. The process is primarily handled online through the
It is critical to understand that these transactions differ from standard retail purchases: It is critical to understand that these transactions
If a product is within its warranty period and suffers from a known defect (e.g., Bluetooth connectivity issues in older QuietComfort earbuds), Bose may "buy back" the faulty unit by replacing it with a . For products out of warranty, Bose frequently offers a discounted upgrade to a current model as a loyalty gesture. Environmental Responsibility