Business Analysis For Practitioners: A Practice... -

: It offers a toolkit of "vendor-neutral" techniques that can be applied to various project environments, from traditional waterfall to adaptive (agile) lifecycles.

: Identifying business problems or opportunities and evaluating the current state of the organization to recommend viable solutions. Business Analysis for Practitioners: A Practice...

: Using "Five Whys" or "Fishbone" (Cause-and-Effect) diagrams to find the source of problems. : It offers a toolkit of "vendor-neutral" techniques