“New and “improved” site is not working. Unable to purchase passes. Account log in was so much easier, quicker and better.” Facebook · Chicago City Clerk · 1 year ago City Sticker Amnesty Month 2026 | Office of the City Clerk
"No-fee" stickers (for seniors or those with disabilities) and certain antique vehicle discounts cannot be processed through EzBuy and must be handled in person or via mail. chicityclerk ezbuy index
“Tried three browsers on pc, ipad and phone - same issue. Definitely not EZ-er.” Facebook · Chicago City Clerk · 1 year ago “New and “improved” site is not working
New residents or those with new vehicles often cannot use EzBuy immediately; they must first submit documentation (ID, registration, proof of address) via a separate e-form to "create a record". Performance Insights “Tried three browsers on pc, ipad and phone - same issue
If your vehicle information is already in the system and unchanged, the renewal process is generally straightforward. Cons:
Periodically, the Clerk’s office runs "Amnesty" months (such as April 2026) where late fees and back charges are waived for purchases made via EzBuy, provided records are created by a specific deadline. Detailed User Experience Review
The platform, managed by the Office of the Chicago City Clerk under Clerk Anna Valencia, is the primary online portal for Chicago residents to manage vehicle-related requirements. It is designed to streamline the purchase of City Stickers , Residential Parking Permits , and Dog Registrations . Key Features and Functionality