Available in select areas where a technician will perform the repair at your location .

Here is what you need to know about current service options:

If you purchased a Geek Squad Cell Phone Protection plan through Best Buy, the retailer will still honor your coverage . However, instead of a local repair, they may replace the device or send it to a central facility for servicing .

Since Best Buy is no longer listed on the Samsung Service Locator , Samsung now primarily directs customers to:

Are you currently covered by a plan, or Find Mobile Care: Samsung Phone Repair Options

You can start a request on the Samsung Support site to ship your device to an official facility .

As of June 2024, and no longer offers standard in-store hardware repairs for Samsung phones . This means Geek Squad agents generally cannot perform hardware fixes—such as replacing cracked screens or failing batteries—using genuine Samsung parts .

Does Best Buy Fix Samsung Phones May 2026

Available in select areas where a technician will perform the repair at your location .

Here is what you need to know about current service options: does best buy fix samsung phones

If you purchased a Geek Squad Cell Phone Protection plan through Best Buy, the retailer will still honor your coverage . However, instead of a local repair, they may replace the device or send it to a central facility for servicing . Available in select areas where a technician will

Since Best Buy is no longer listed on the Samsung Service Locator , Samsung now primarily directs customers to: Since Best Buy is no longer listed on

Are you currently covered by a plan, or Find Mobile Care: Samsung Phone Repair Options

You can start a request on the Samsung Support site to ship your device to an official facility .

As of June 2024, and no longer offers standard in-store hardware repairs for Samsung phones . This means Geek Squad agents generally cannot perform hardware fixes—such as replacing cracked screens or failing batteries—using genuine Samsung parts .