: You must identify a "substantial defect" that significantly affects the vehicle's safety, use, or value (e.g., persistent engine or transmission issues).
The Ford buyback program, often referred to as the or Lemon Law Program , is a process where Ford buys back a defective vehicle from a customer who has experienced recurring issues that couldn't be fixed after a reasonable number of repair attempts. How the Program Works how does the ford buy back program work
: You generally start by contacting Ford Customer Service or their Return and Acquisition Vehicle (RAV) team to open a case. : You must identify a "substantial defect" that
: If you accept, you return the vehicle to a designated dealer and receive your compensation. Eligibility Requirements What Is a Ford Lemon Law Buyback & How to Qualify (2025) : If you accept, you return the vehicle
: Ford reviews your repair history, invoices, and service records to see if the vehicle qualifies as a "lemon".
: You must give Ford-authorized dealerships a "reasonable number" of chances to fix the issue—typically 3 to 4 attempts, or just 1 attempt if it’s a severe safety risk.