IT should allow companies to work in ways that were previously impossible.
Example: Using a shared database so everyone sees the same data at once, instead of waiting for paper files. ⚠️ Impact and Criticism Reengineering the corporation : a manifesto for...
While it led to massive efficiency gains for many Fortune 500 companies, it faced backlash for: IT should allow companies to work in ways
: Don't just automate old ways. Throw the old system away and start with a "clean sheet of paper." Reengineering the corporation : a manifesto for...
: Many firms used "reengineering" as a polite word for mass layoffs.
The 1993 book by Michael Hammer and James Champy changed how companies work. It moved the focus from fixing small tasks to redesigning entire processes. 💡 Core Definition