: Provides a Tags report to monitor conversation types and training needs.
: Includes a Tags report within its Rank Tracker to analyze groups of keywords as a single "topic cluster".
: View the most frequent topics over a selected date range to see what is currently "trending" in your data. Tagged
: Most advanced reports allow you to filter by multiple topics simultaneously (up to 40 in some platforms) and view data through topic hierarchies (main categories vs. sub-topics).
A (or Tagged report) is a data visualization tool used primarily in customer service and marketing to track the volume and trends of specific conversation themes. By tagging interactions with relevant "Topics," businesses can identify the primary reasons customers reach out and uncover recurring pain points. Key Benefits of a Topics Report : Provides a Tags report to monitor conversation
: In marketing, you can filter revenue and lead data by the page topic or tag the user first interacted with to see which content drives the most value. How to Use These Reports Effectively
: Offers a Topics report with "Trending Topics" and "Detailed View" sections. : Most advanced reports allow you to filter
: Use "Detailed View" sections to compare the performance of different keyword tags or customer interest categories against each other or against competitors.