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: You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken. Write a letter to the shop manager. Response :Dear Sir or Madam,

I initially contacted your customer service department by phone on April 18th to request a replacement. The assistant I spoke with promised that a technician would call me back within 24 hours to authorize a return. However, it has now been over a week, and I have received no further communication or assistance. task.F1at.rar

For more specific guidance, you can follow IELTS's 10 steps for high-scoring essays . : You recently bought a piece of equipment