The Silent Language Of Leaders: How Body Langua... -

: When verbal and nonverbal messages conflict, audiences almost always believe what they see over what they hear. A leader who preaches "openness" while standing with crossed arms creates immediate distrust.

In , author Carol Kinsey Goman argues that nonverbal communication—comprising up to 80% of human interaction—is the most underused tool in a leader's kit. The book emphasizes that leaders are subconsciously judged on credibility and trustworthiness within the first seven seconds of any meeting. Core Principles of Nonverbal Leadership The Silent Language of Leaders: How Body Langua...

: Stand when speaking, even if others are seated, and avoid "poker face" expressions which can be perceived as stress or unapproachability. : When verbal and nonverbal messages conflict, audiences

Based on insights from the Google Books entry and other reviews, leaders can apply these specific cues: The book emphasizes that leaders are subconsciously judged

: Confidence is signaled through "occupying space". Standing with feet hip-width apart and using open-palm gestures suggests candor and lack of hidden agendas.

: Use a genuine "slow onset" smile and maintain consistent eye contact.