: If the built-in player fails, try a third-party app like VLC Media Player which supports a wider range of codecs.

Are you having trouble the file, or are you trying to recover it after it was deleted?

Depending on your device, you can locate this specific file using a file manager or the WhatsApp app itself. : Open your File Manager app.

: Ensure your device has enough free space to process and play the file.

Open and go to the specific chat where you received the video.

To save it to your phone, long-press the video and select . Using the Search Feature :

Navigate to > Android > media > com.whatsapp > WhatsApp > Media . Open the WhatsApp Video folder to find your file. On iPhone :